Standard Terms and Conditions
Language
The Guides are all English speaking bird-watching Koreans, so there should be no language problem with English speaking clients and with the residents. We can also provide interpreter for non–English-speaking clients.
Reservations
These require a booking form and a deposit which is non-refundable. A booking form is accepted and acceptance becomes definite only from the date that we have confirmed acceptance in writing(usually e-mail). All contracts and matters arising from it are subject to Korean law and the exclusive jurisdiction of the Korean courts. We reserve the absolute right to decline any bookings for any legal reasons whatsoever, at our sole discretion.
Payments
Payment of the balance of the tour cost is due not later than 4 weeks before the departure date. No further reminder will be sent and, if payment is not received by the due date, we reserve the right to treat the booking as cancelled and charge a cancellation fee, the amount of which will be same as deposit.
Refunds
Deposits are non-refundable but are transferable. Deposits are transferable to another specified tour but are subject to deductions for any expenses incurred by us. Balance payments are also non-refundable except at our sole discretion, but are transferable in accordance with Transfer of Bookings.
Tour Cancellation
We reserve the right to cancel any tour for which there are insufficient reservations not less than 4 weeks before the departure date. In the event of us cancelling, all deposits, insurance and other payments made to us will be refunded in full.
Cost Increases
These may occur unexpectedly. When calculating our tour prices in advance, we try to anticipate the rising costs of ground transportation and accommodation. Price changes may also occur because of fluctuating exchange rates. If unexpected cost rises do occur, we may have to increase the tour cost. If it is necessary to increase the tour cost, you will be notified not less than 4 weeks before the departure date with an explanation of the amount. Should it be necessary to increase the tour cost by more than 10%, participants may withdraw without penalty. Tour cost rises of up to 2% will be absorbed within the original stated price.
Inclusions
The tour price includes all travel, accommodation and meals as specified in the itinerary of each individual tour and the services of the tour leader(s) throughout. The following items are not included in the cost: air fare, travel insurance, passport and visa costs, vaccinations and medication, excess baggage charges, telephone calls, laundry, drinks and food (unless specified in the tour details), tips and items of a purely personal nature.
Exclusions
International airfare and country airport departure taxes therein, optional side trips not in the itinerary, visa costs, personal expenses, medical expenses, alcoholic drinks.
Insurance
A comprehensive travel insurance is strongly recommended to be taken by our clients from their country of origin which should at least cover accident, medical expense, repatriation, and loss of effects. All expenses in this regard shall be for the client’s account.
Accommodation
Accommodation will be in medium-standard hotels/motels or Korean-style-ondol pension, often with private facilities and TV, unless specified in the tour details. Single rooms are normally available at extra cost.
Restrictions on Participation
Our tours do not normally entail excessively strenuous activity but, if this cannot be avoided, it will be made clear in the tour details. Nevertheless, participants must be able to complete moderate walks of several miles a day, sometimes on uneven or slippery surfaces, to meet the schedule of the tour. If you have any health problems or physical limitations, you are required to advise us prior to booking. To cater for the needs of all levels of birdwatcher, our tours sometimes involve long days in the field and travelling long distances.
Your cooperation in not participating in any antisocial behaviour is therefore expected and we reserve the right to send home, at their own expense, any person who will not conduct themselves in an acceptable manner at the leader’s sole discretion.